Accessibility Policy

Our Commitment to Accessibility

Shannondale of Knoxville is committed to making our website accessible to the widest possible audience. We strive to increase the accessibility and usability of our website and conform to W3C’s Accessibility Guidelines (WCAG) 2.0 as well as Section 508 Guidelines.

Shannondale of Knoxville will be evaluating this site on a regular basis and it will continue to evolve and improve over time as new technologies, guidelines and opportunities emerge. 

Adobe PDF Files

As a CCRC, we have paperwork and other documents in Adobe Acrobat Portable Document Format (PDF). In order to improve the viewing of these files, please download the latest free version of Adobe Reader. We do understand that not all PDF documents are currently considered accessible. Due to this, we can also gladly accommodate your paperwork needs in-person during our normal office hours.

Always Improving

Thank you for your patience in understanding that we will be working through these new ADA/508 Web Accessibility processes on our website. Should you have problems accessing information on this website, please let us know!

We also welcome your questions about this accessibility statement and comments on how to improve our site’s accessibility. 

For more information, please call (865) 297-4966.